Payment Policy

Terms and Conditions:

Comprehensive instructions are provided on the login page of our web payment platform detailing the steps to be taken in the event of a completed transaction with a payment confirmation slip received, as well as in the case of a failed transaction. We kindly urge you to meticulously adhere to these instructions for a seamless experience.

After selecting the 'Pay' option, you will be directed to the payment process, where you can choose between NET BANKING or DEBIT / CREDIT CARD as your preferred payment method. Simply select your desired payment option and proceed accordingly.

After a successful payment, you will receive a PAYMENT CONFIRMATION SLIP, which is essential for your reference. Please make sure to keep this confirmation slip safe.

If, for any reason, the payment is not successful, you will receive a notification displaying the status of the payment failure.

If neither of the aforementioned scenarios occurs, and you experience significant delays in system response without proceeding with payment or providing card details, we recommend starting the payment process anew from the beginning.

If you have provided all your DEBIT / CREDIT card details or authorized NET BANKING for payment but have not received any response, we advise you to contact your bank or credit card company to verify if your account has been debited. If your bank account or credit card has been debited, please refrain from making any further payment attempts.

However, if your bank account has not been debited, you should proceed with making the payment and ensure that you receive a PAYMENT SUCCESSFUL confirmation.

In any case, please make a note of the Reference/Transaction Details when completing a payment through net banking or card payment.

Privacy Policy

The information you provide will solely be used for the purpose of processing payments to the institution. We are committed to maintaining the security of your data and will not disclose it to any third parties or use it for any other purposes.

Cancellation/Refund Policy

Please note that once a payment is made, there is no option for end users to request a cancellation.

In the event of a duplicate payment, we kindly request parents/students to reach out to our admin, finance, or accounts department for a refund. Please provide proof of the transaction reference and your bank statement to expedite the refund process.

Refunds will be initiated and processed within a timeframe of 10-15 working days. These refund requests will be forwarded to the issuing bank, which is the user's card banker, by the respective payment gateway, and they will undergo further processing in batches. The exact duration of this subsequent processing may vary, typically taking between 8 to 15 working days, contingent upon the policies and procedures set forth by the issuing bank.

IMPORTANT: By submitting a payment through our online payment platform, you are consenting to abide by these terms and conditions, which may include any subsequent updates or changes posted on our website from time to time.

Disclamer

The articles, information, and documents presented on this website are intended solely for informational purposes. No legal commitments or obligations are implied by the content. In the event of any inadvertent errors that may occur due to unforeseen circumstances, despite the diligent efforts of the website management team, the website cannot be held liable.